Privacy Policy
Last updated: November 29, 2024
1. Introduction
BrandForge ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered personal branding platform at getbrandforge.com (the "Service").
2. Information We Collect
We collect information you provide directly to us:
- Account Information: Email address, name, and profile picture when you sign up via Clerk authentication.
- Brand Profile Data: Information you provide during onboarding including your background, target audience, goals, and brand voice preferences.
- Content Data: Reel scripts, captions, and other content generated through our Service.
- Profile Screenshots: Instagram profile screenshots you upload for analysis (optional).
- Payment Information: Processed securely by Stripe. We do not store your full credit card details.
- Usage Data: How you interact with our Service, including features used and content generated.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Generate personalized AI content based on your brand profile
- Process payments and manage your subscription
- Send transactional emails (welcome, low credits, etc.)
- Respond to your requests and support inquiries
- Analyze usage patterns to improve our AI models and user experience
4. AI Processing
Our Service uses Claude AI by Anthropic to generate content. Your brand profile and prompts are sent to Anthropic's API for processing. Anthropic's privacy practices apply to this processing. We do not use your content to train AI models. Generated content is stored in our database associated with your account.
5. Data Storage & Security
Your data is stored securely using Supabase (PostgreSQL database) with encryption at rest and in transit. We implement industry-standard security measures including HTTPS, secure authentication via Clerk, and regular security updates. However, no method of transmission over the Internet is 100% secure.
6. Third-Party Services
We use the following third-party services:
- Clerk: Authentication and user management
- Supabase: Database hosting
- Stripe: Payment processing
- Anthropic (Claude): AI content generation
- Resend: Transactional emails
- Vercel: Hosting and analytics
7. Data Retention
We retain your data for as long as your account is active. You can request deletion of your account and associated data at any time by contacting us. Some data may be retained for legal or legitimate business purposes (e.g., payment records for tax compliance).
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent for optional data processing
9. Cookies
We use essential cookies for authentication and session management. We also use Vercel Analytics for anonymous usage statistics. You can control cookies through your browser settings.
10. Children's Privacy
Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
support@getbrandforge.com